Cafemalin · Coffee beans, capsules & espresso machines
Cafemalin FAQ

Frequently asked questions about our coffees & machines

Our experts answer the most frequently asked questions about coffee, capsules, machines and our Cafemalin services.

Who is Cafemalin and how long has the brand been around?

Cafemalin is a French online coffee specialist based in Île-de-France, operating since 1995. We distribute over 300 products selected from leading European coffee brands (Lavazza, Delta Cafés, Kimbo, Illy, Bristot, Carte Noire, Covim) and also offer professional solutions (vending, offices, catering) through our own brand.

Our catalogue includes coffee beans, ground coffee, capsules for all machine systems (A Modo Mio, Nespresso compatible, Dolce Gusto compatible, Espresso Point, Lavazza Blue, Lavazza Firma, Delta Q, illy Iperespresso), as well as espresso machines and accessories.

What is Cafemalin's average customer rating on Avis Vérifiés?

Cafemalin is rated 4,7/5 based on 1 824 customer reviews collected by Avis Vérifiés, an independent, trusted third party. Reviews are collected after purchase from genuine, verified customers, with no possibility for us to filter them or selectively delete them.

Each product also has its own rating (displayed directly on the product page).

How do I choose between coffee beans, ground coffee and capsules?

The choice depends on your machine and how you use it: coffee beans offer the best aromatic quality (with freshness preserved) but require a bean-to-cup machine or a grinder. Ground coffee is suitable for filter coffee makers and espresso machines with a portafilter. Capsules offer maximum convenience and are compatible with a specific system (A Modo Mio, Nespresso, Dolce Gusto, Blue, Firma, Espresso Point, Delta Q, illy Iperespresso).

Our Coffee beans & ground coffee category offers 86 products. Our capsules cover all systems.

What are Cafemalin's delivery times and charges?

Delivery by carrier with a tracking number, usually within 3 to 5 days in the European Union. Delivery charges are calculated by weight and destination and displayed in your basket before you confirm your order. We also deliver to businesses (B2B invoicing), with quotes available for recurring or large orders.

All orders placed before 4 pm are dispatched the same day, Monday to Friday (excluding public holidays).

Can I return a product that does not suit me?

Yes. You have a right to cancel within 14 days of receiving your order, in accordance with French law. Products must be returned unopened in their original packaging (for hygiene reasons in the case of food products). Refunds are issued within 14 days of receiving the return.

If you have any questions, our customer service team is available on +33 1 39 85 85 65 from 9 am to 5 pm on weekdays.

Does Cafemalin offer solutions for businesses and cafés?

Yes. We support offices, restaurants, hotels and cafés with dedicated solutions: coffee in bulk packs (3 kg, 6 kg, 12 kg, 30 kg), capsules by the box, professional espresso machines, vending machines and accessories (paper cups, sugar, stirrers, porcelain cups).

For B2B enquiries, contact our sales team via our contact form or by phone on +33 1 39 85 85 65.