GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale govern the relations between:
– The company LES NOUVEAUX MONDES (Trade name Café Malin) and persons wishing to make a purchase of one or several products for sale on the site www.cafemalin.com, hereafter individually named « the client ».
It is hereby specified that the present conditions govern sales, by LES NOUVEAUX MONDES, of items presented on the site www.cafemalin.com.
These conditions apply to the exclusion of all other conditions, exclusively for non-commercial individuals.
1. THE ORDER
The customer can order on the website: www.cafemalin.com
Any order implies the full and complete acceptance of these general terms and conditions of sale.
Any order will be taken into consideration only after payment acceptance.
LES NOUVEAUX MONDES undertakes to honor received orders.
2. DELIVERY
Products will be sent to the delivery address indicated by the customer during the ordering process, provided it is within the authorized delivery areas specified in the sales offer.
In case of parcel return dû à a non-collection at point relay points or à d’address incomplete or incorrect, the shipping costs associéd to the return will be facturéd, as well as the réexpédition fees. The order will be remboursée immédiately once the items are returned, déduction made of the aforementioned fees.
In case d’erreur in the libellé of the coordonnées of the recipient, LES NOUVEAUX MONDES cannot be être held responsible of l’impossibilité to deliver the product(s) commandé(s).
Important : The photos of the products presented on the site are non-contractual. They are provided as an indication and may present minor differences with the final product.
Delivery times : See the dedicated page « Delivery » on our site.
3. PRICES
LES NOUVEAUX MONDES réserve the right to modify the prices of products à any time. However, the ordered products will be facturés based on the current rates at the time of l’enregistrement of orders, under réserve of the availability of said products.
- The products remain the propriété of LES NOUVEAUX MONDES until payment intégral.
- The prices indiqués on product sheets are expressed in euros (€) and s’entend all taxes included (TTC), excluding shipping costs.
- When ordering online, the total price indicated in the order confirmation includes :
- The price of the products
- Handling, packaging, and storage costs
- Transportation and setup costs
4. PAYMENT TERMS
Payment must be fully completed during the order.
No installment payments, down payments, or deposits are accepted.
The customer can choose to settle the order exclusively via :
- PayPal
5. WARRANTIES AND RETURNS
The "Satisfaction or Refund" guarantee
The customer has a 14‑day withdrawal period starting from receipt of the item to return it and obtain a refund.
Return Conditions:
- The item must be returned in brand‑new condition, in its original packaging.
- A prior request must be made via the contact form.
- Returned items that are incomplete, damaged, used, soiled, or without prior request will not be accepted.
Refund:
The refund will be made within a timeframe of 15 days maximum after receipt of the return.
6. PERSONAL INFORMATION
The personal information of the client is necessary for the management of its order.
In accordance with the Data Protection Act of January 6, 1978, the client has a right of access and rectification of its data.
For any request, simply send an email to: [email protected]
7. LIABILITY
The products sold on the site www.cafemalin.com are compliant with current French legislation.
8. INTELLECTUAL PROPERTY AND THIRD-PARTY RIGHTS
1. Ownership of Café Malin
All texts, comments, works, illustrations, images and logos of the site www.cafemalin.com are protected by intellectual property rights and are the exclusive property of LES NOUVEAUX MONDES.
2. Third-party rights and other trademarks
Certain logos, trademarks, or graphic elements displayed on the site may belong to third parties.
LES NOUVEAUX MONDES does not claim any rights to these third-party elements.
9. APPLICABLE LAW AND JURISDICTION
These CGV are subject to French law.
In case of dispute, the exclusive jurisdiction is assigned to the competent French courts.
