Only the French version is legally binding. Read the French version
These specific terms govern the ‘Regular Delivery’ offer provided by LES NOUVEAUX MONDES (trading as Cafemalin), 30 rue de l’Escouvrier, 95200 Sarcelles, on the website www.cafemalin.com. This offer is a subscription contract with no minimum term within the meaning of the French Consumer Code; it is referred to below as ‘Regular Delivery’. These terms supplement the Terms and conditions of sale, which apply to all matters not covered here, and are intended exclusively for individuals who are not acting as traders.
Regular Delivery allows you to automatically receive one or more consumable products from the catalogue at your chosen frequency (coffee beans, ground coffee, capsules, pods, hot drinks, sweets, vending products, and certain consumable accessories: cups, sugar, stirrers, filter cartridges and descaler), with an ongoing discount of 5% on the product’s selling price on the date of each delivery. Machines and other accessories are not available through Regular Delivery.
When a pack (a set of several units of the same product) is selected for Regular Delivery, the arrangement covers the corresponding number of units, charged at the pack’s per-unit price less 5%.
You can set up Regular Delivery from the product page or when placing an order by selecting ‘Regular Delivery’ and a frequency, then confirming the order. The first delivery is ordered and paid for immediately; subsequent deliveries are prepared and charged automatically at each scheduled interval.
An order can have only one delivery frequency: all Regular Delivery products in the same order are delivered together, on the same date. To receive products at different intervals, simply place separate orders.
You need a customer account to manage Regular Delivery. If you do not have one, an account is created automatically when you place your order, and your login details are sent to you by email.
You can choose delivery every month or every 2, 3, 4, 5 or 6 months. A frequency is suggested based on the weight or number of capsules ordered, but the choice remains yours.
From the ‘Regular Delivery’ section of your account, you can, at any time and free of charge:
Three days before each delivery, you receive a reminder email listing the contents, price and date the payment will be taken, with direct links to postpone the delivery, change the frequency or stop Regular Delivery.
Each delivery is charged at the product’s selling price displayed on the website on the delivery date, less 5%, incl. VAT and excluding delivery charges. Regular Delivery pricing therefore follows the product’s price:
The Regular Delivery discount cannot be combined with discount codes or promotional offers on the same product: a discount code cannot be applied to a product you already receive through Regular Delivery, or have received this way within the last 60 days, except for codes expressly designated by LES NOUVEAUX MONDES as combinable. The code can still be used on other products in the order.
The price shown before you sign up is the price of the first delivery; the exact amount for each subsequent delivery is stated in the reminder email sent three days beforehand.
Regular Delivery is available only in metropolitan France, excluding Corsica; Monaco and the French overseas departments and territories are not served. Deliveries are made to your home (by GLS or an equivalent carrier) at the current pick-up point delivery rate, based on the parcel's weight (rate table published on the Delivery page). Delivery is free on product orders of 99 € or more per delivery.
Delivery charges are calculated each time a delivery is due, based on its weight and value. Estimated delivery times are shown on the Delivery page. The provisions of the terms and conditions of sale concerning returned parcels (incorrect address, unclaimed parcel) apply to each delivery.
Payment for Regular Delivery must be made exclusively by credit or debit card (including via Apple Pay and Google Pay). Your payment method is stored securely with our payment provider Stripe; LES NOUVEAUX MONDES never has access to your full card number. By confirming your order, you authorise automatic payment for each delivery when it is due, for the amount stated in the reminder email.
An invoice is sent by email for each delivery and remains available in your customer account.
If a payment fails (expired card, spending limit reached, bank refusal), you are notified by email and payment is attempted again up to five times over the following seven days (approximately 12 hours, 24 hours, 2 days, 4 days and then 7 days after the due date). Regular deliveries are paused in the meantime: no delivery is prepared. You can update your card in your account at any time; payment for the pending delivery restarts deliveries. If payment still cannot be taken after these attempts, regular deliveries remain paused and may be stopped free of charge by you or by LES NOUVEAUX MONDES (Article 9).
If you select the Easy Returns Option (an optional commercial guarantee described in the terms and conditions of sale) when placing the order that sets up your regular deliveries, it is renewed and charged for each delivery, at the current rate applicable to the delivery value, and covers the products in that delivery. You can remove it at any time from your customer account; removal takes effect from the next delivery.
If a product on Regular Delivery is temporarily out of stock when a delivery is being prepared, the delivery is postponed by 7 days and you are notified by email; no payment is taken before the new date. If a product is discontinued, the corresponding regular deliveries are stopped and you are notified by email; no further payments are taken. You can then set up new regular deliveries for a replacement product.
Regular deliveries are agreed for an indefinite period, with no commitment to a minimum term. You can stop them at any time, free of charge and without giving a reason, from the ‘Regular Delivery’ section of your account (‘Stop my deliveries’ button), or by emailing our customer service team. Stopping deliveries constitutes termination of the subscription contract; in accordance with Article L215-1-1 of the French Consumer Code, termination can therefore be carried out electronically, and LES NOUVEAUX MONDES confirms receipt by email, stating the date on which deliveries end and the effects of termination.
Stopping deliveries takes effect immediately: no further deliveries are made or payments taken. Orders already paid for and dispatched are delivered as normal.
LES NOUVEAUX MONDES may stop regular deliveries if the product is discontinued (Article 8), payment repeatedly fails (Article 6) or delivery to the address provided is not possible, after notifying you by email.
In accordance with Article L221-18 of the French Consumer Code, you have a cancellation period of 14 days from receipt of the first delivery (a contract for the regular delivery of goods), under the conditions set out in the terms and conditions of sale: products must be unopened, complete and in their original packaging, and a request must first be made using the contact form, subject to the exceptions provided for in Article L221-28 of the same code (in particular, products unsealed after delivery that cannot be returned for hygiene reasons). The statutory guarantees of conformity and against hidden defects apply to each delivery.
Your data is processed to fulfil regular deliveries: order preparation and delivery, billing, payment (via Stripe), and sending service emails (pre-delivery reminders, price changes, stock shortages, failed payments, confirmation that deliveries have been stopped). It is retained for the duration of your regular deliveries and then for the statutory retention periods. Full details and your rights are set out in the Privacy Policy.
LES NOUVEAUX MONDES may amend these terms. Any change is communicated to affected customers by email at least 30 days before it takes effect; if you do not accept it, you can stop your regular deliveries free of charge before that date. The current version is the one published on the website.
For any questions about regular deliveries: use the ‘Regular Delivery’ section of your customer account or the contact form. The terms and conditions of sale remain applicable to the governing law and jurisdiction.
Version dated 13 September 2026.
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