If after buying a product on our site, you find, within 7 days of your order, an offer equivalent at a lower price, shipping costs included, on another French website, (mainland France, outside foreign countries) CAFEMALIN France reimburses you in the form of a voucher within 6 weeks after your request.
This voucher is valid for 3 months, usable at once on the CAFEMALINsite.
Under what conditions does the refund apply:
By price of the new product, we mean the public price displayed on the product sheet of the site excluding any discounts and specific promotional offers (sale, reduction code, gift certificate, flash sale, crossed out price, or other).
Reimbursement of the price difference is subject to the following conditions being met:
The product must be identical: that is to say that it must be new, of the same brand and the same model (same reference manufacturer)
The services offered must be equivalent: ie between the other with the same period of warranty, ...
The offer must be made by a site respecting French regulations and in euros.
Delivery conditions must be identical.
The amount of the reimbursement is limited to the value of the item.
The delivery time must not be higher than that offered by CAFEMALIN France of more than 4 days.
The price difference refund offer does not apply to:
products sold as is
clearance products
products sold on auction sites, private sales sites, or classified ads.
products sold on marketplaces (market places: Amazon, Cdisount, Go Sport, Alltricks, Fnac, Darty, RueDuCommerce, etc.)
products delivered outside Metropolitan France
This offer is limited to one refund per person for each product purchased on our site.
How to benefit from the reimbursement:
If you have found, on another French website, a less expensive product meeting all of the conditions above, you must send us your reimbursement request via a simple e-mail within 7 days of your purchase by following the following procedure:
Send us a message via our contact form
in the body of the message, tell us your order number, the product concerned by the refund request and insert the hypertext link of the cheaper product.
Proof can be requested in the event that CAFEMALIN cannot check the price indicated. If you have a photo, a quote or an invoice attesting to the price seen in the competition, it is recommended to send it as an attachment.
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